Quick summary: Mortbridge Solutions LLC sends text messages only to people who opt in. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time or HELP for help. Consent is not a condition of purchase.
1. Program description
The Mortbridge Solutions text messaging program ("Program") sends informational messages about your inquiry, appointment and call scheduling, document requests, and account or service updates related to medical billing, credentialing, licensing, and healthcare IT services you requested from Mortbridge Solutions LLC. We do not send marketing or promotional text messages.
2. How you opt in
You opt in by checking the optional SMS consent box on a form at https://www.mortbridge.com and submitting the form, or by giving us your express consent in writing. The SMS consent box is never pre-checked, and checking it is not required to submit a form or to purchase any service. The consent language you see reads:
By checking this box, I agree to receive text messages from Mortbridge Solutions LLC at the phone number provided about my inquiry, appointment scheduling, and account or service updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time or HELP for help. Consent is not a condition of purchase.
After you opt in, you may receive a confirmation message such as: "Mortbridge Solutions: Thanks for opting in to text updates about your request. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out."
3. Message frequency and cost
Message frequency varies based on your inquiry and account activity. Message and data rates may apply according to your mobile carrier plan. Mortbridge Solutions does not charge for text messages.
4. How to opt out
You can cancel at any time by replying STOP to any message. You may also reply CANCEL, END, QUIT, UNSUBSCRIBE, or STOPALL. After you opt out, you will receive one final message confirming that you have been unsubscribed, and you will not receive further messages unless you opt in again. You can also opt out by calling 213-562-9443 or emailing admin@mortbridge.com.
5. Help
For help, reply HELP to any message, call 213-562-9443 (Mon–Fri 8AM–6PM MT), or email admin@mortbridge.com.
6. Sample messages
- "Mortbridge Solutions: Hi Dana, thanks for your request. Is Tuesday at 10 AM MT a good time for a 15-minute call? Reply STOP to opt out."
- "Mortbridge Solutions: Your CAQH re-attestation is due in 7 days. We've sent the details to your email. Reply HELP for help, STOP to opt out."
7. Carriers
Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier.
8. Privacy
Your mobile information is handled according to our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
9. Eligibility and changes
You must be at least 18 years old and the account holder or authorized user of the mobile number you provide. We may change these SMS Terms at any time by posting an updated version on this page.
10. Contact
Mortbridge Solutions LLC · 1265 East Cougar Creek Drive, Meridian, ID 83646 · 213-562-9443 · admin@mortbridge.com